Our Team

As producers and purveyors of handmade South African jewellery pieces, each member of our team plays an integral role in ensuring that each client leaves our shop happier (and significantly more sparkly) than they arrived. Meet the team that makes the magic happen:

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Jackie Hahn

Head Designer & Managing Director

With her immense passion for design, underpinned by an understanding of colour, balance and proportion, Jackie is a creativity personified. Having nurtured her creative energy from a very early age, she graduated from Stellenbosch University with a BA Hons degree in Jewellery Design and Manufacturing. During her studies, she won third place in the student category of a prestigious Anglo Plat design competition for a beautiful piece that is now proudly displayed in our shop. Following a five-month internship at a jewellery company in Germany in 2011 (where she got to reconnect with her German roots and pick up some key German phrases), she returned to South Africa to start her own handmade silver jewellery line before joining Penchant Design as Production Manager in April 2014. In March 2016, when the time came for the founders and previous owners of Penchant Design to pass the baton, Jackie was a natural fit, and she flourished the second she stepped into her new role.

Jackie loves daisies just as much as predecessor does, and she has vowed that under her leadership, Penchant Design will continue to be known as “the shop with the daisies”.

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Erich Hahn

Manager, Photographer, Designer & All-rounder

Jackie’s brother Erich studied photography and graphic design at Stellenbosch Academy of Design and Photography, and has such an eye for photography that we often joke that he was born with a camera in his hands. Erich is in charge of managing our online shop, styling and photographing our lovely custom jewellery, graphic design, copywriting, general maintenance and just about everything else that needs a man’s touch… Essentially, he is the glue that keeps our entire operation together, whether it’s with his camera, his computer or just his clever way of doing things.

Gretchen van Vuuren

Floor Manager and Sales Consultant

As the lovely lady in charge of running and beautifying the Penchant Design shop and sales floor, Gretchen uses her iron, or rather platinum, fist to make sure everything (and everyone) is running smoothly. This includes making sure our shop is tidy, updating the store displays, and merchandising all our pieces so they are presented in the best possible way. Gretchen is a real team player and uses her innate problem-solving abilities to help the management team keep their heads on straight.

Customers' Testimonials

"I have bought a number of pieces from Penchant. Amazing. All made with pride, love and professionalism"

Amazing and Professional

- Melanie Glynnis Fraser

"Truly beautiful jewelry and very friendly staff. The help they gave was amazing. Worth the 45 minute drive out of Cape Town to Franschhoek to visit this shop. Thank you for everything."

Beautiful Jewellery and Friendly Staff

- Diana

"Thank you SO MUCH to Jackie and everyone from Penchant Design for my absolutely incredibly unique engagement ring! You've absolutely exceeded my expectations in a way which I could not have possibly imagined!"

Exceeded My Expectations

- Grethe

"Beautiful modern and classic jewellery at this shop in Franschhoek. My lovely hubby purchased a tanzanite ring and earrings for me for our 30th wedding anniversary in August. Recommend you visit if you are in the region."

Beautiful, Modern and Classic

- Karen

The ring has been a great success and thank you to you amazing service. Georgie loves the ring.

Amazing Service

- Luke Purdon

"Jackie is an absolute blessing!  Her love for her talent compliments her talent even more.  Regtig jys ongelooflik goed!  Ons is baie bevoorreg om jo as ons ontwerper te kan he (ons is verseker nog nie kla nie)!  Opreg dankie vir jo harde werk met ons groot stap jy maak dit net soveel meer skitter met die skoonheid van die ring xxx"

Absolute Blessing

- Danielle

I LOVE my reset engagement ring. It is very very beautiful.

I Love it

- Joy Denton

"When my sister on that day told us to go in and check out what you guys were able to do, I did not for one second think that we would get exactly what we wanted. I mean, this was Franschhoek after all and I could only imagine the rich and famous being able to afford the jewellery that you probably offered. How wrong were we! From the moment you sat us down, and there were a lot of us, you were attentive, friendly, professional and really looked like you were interested in getting us what we wanted as opposed to trying to sell us the world. You instinctively knew what Lisa wanted and you got that for her. When you asked us on the Friday if we were still looking at other places we were amazed that you even thought that, you had totally won us over and we knew you would deliver something special. I think in the end of the day, Lisa is the one that ultimately is the final say in this and judging by how much she loves the ring, I can only say, BRAVO to you and Penchant designs. Please thank the rest of the staff as well as they are all superstars in our opinion! All the best to you and Penchant designs, you deserve all the success in the world. Cheers,"

Attentive, Friendly and Professional

- Deon & Lisa

"What an amazing experience! I will most definitely go back. The sales consultant was so kind and really knew what suited me best for my event. I wish all jewelry places could be like they are. Thank you also for the earrings you specially made for my baby girl back home, next time I'll bring her along ;)"

An Amazing Experience

- Mariaan

"Love your stuff!"

Lovely

- Melanie

"I love this shop and its owners. Their designs are beautifully unique and classy. First port of call whenever I am in gorgeous Franschhoek."

I love this shop and the owners

- Carolyn

"everything is stunning!!!!!"

Stunning!

- Hannah

"I bought a set of chains and earrings of the exquisite and unique daisy range. This is so special because nowhere else do you get such a special design range. I will definitely go back for another special item. Christmas is around the corner and I am going to spoil myself with something special."

Special Design Range

- Toy

"Bought a couple of pieces at this store. The staff was totally amazing!!! So friendly and helpful, I would definitely recommend this store! Stop by if you get a chance, you won’t be disappointed!!"

You won't be disappointed

- Pauline

"That is the right word. I don 't like it - I love it. Many thanks for the warm welcome and professional love of diamonds. I feel it when wearing my rings. Why are you so far away? Why didn't I bought, in addition, the tanzanite ring? I definitely have to come back very soon for my 108 diamonds ring with tanzanite. love"

I don't like it, I love it

- Christine

"My husband and I visited Africa from Australia about a month ago and we bought a tanzanite and diamond daisy ring and it is stunning. The people in the shop were so lovely to work with. I absolutely love my ring and the workmanship is just amazing. Thank you for this beautiful ring."

The people in the shop were so lovely to work with

- Debbie

Thank you for Your Professional Service

I just want to say a heartfelt thank you for your incredibly professional and personal service during these trying times. Your devotion to your clients is making us feel like old friends. Thank you for the beautiful pendant. I fell in love with Penchant Design's unique designs 6 years ago and have been a faithful client since then. Every time, after looking at what is available in the market field, I find myself returning to you time and again because of the excellent service, the beautiful designs, and wonderful staff. The workmanship is just so good, the attention to every detail is always there. You can be so proud of your team and please convey my gratitude to each of them! Thank you for enabling us to experience joy in trying times and making it truly worthwhile to work hard and still receive some spoils in the form of precious and beautiful jewellery! That’s my story anyway!

- Linda