Contact us for custom orders

Our Services

From the shells, bones and stones worn by our prehistoric ancestors to the metal jewels of the ancient world, jewellery has always been a form of human adornment. It elevates an outfit, catches the eye, lifts the mood and makes a statement.

Our range of services are all offered at our flagship store in Franschhoek, and our team is always ready and willing to assist. Whatever you want, we’ll make it happen, so please get in touch to discuss your jewellery needs with us.

Custom Designs

After years of designing custom jewellery for clients, we’ve mastered this intricate and meticulous process. Following a one-one-one consultation to discuss what you want and how you visualise your custom jewellery piece, we will send you a sketch for approval before proceeding with the in-house manufacturing.


Times change – and so does taste! A ring or necklace that your mother or grandmother loved dearly may leave you less than enthused, or perhaps those earrings and bracelets you bought in the ‘80s simply don’t do it for you anymore… Luckily for you, jewellery designs are not, ahem, set in stone, and we’d be more than happy to redesign your old pieces and give them a new lease on life.

Remote Consultations

We know it’s not always possible for clients to come to the store to discuss their needs with us, which is why we also offer online consultations with our head designer Jackie, via Zoom or Team Viewer Send us an email, book a time and make sure you have a stable internet connection.

Jewellery Valuations

Whether for insurance or other purposes, we are happy to do valuations on all pieces purchased at Penchant Design. For pieces not made or sold by us, please provide the original valuation or invoice, alternatively we’ll supply an estimate based on our experience and current market values. If required, we can also obtain and provide certification for your stones and pieces. Please contact us to find out more.

Laser Welding

Our state-of-the-art laser welder allows us to repair and weld all kinds of pieces, including complicated designs. This welder can be used on an array of materials, including intricate pieces with delicate gemstones, precious metals, titanium and various other metals.

Jewellery Maintenance

Take care of your jewels and they’ll take care of you… Regular wear and tear can cause your favourite pieces to lose their lustre, so bring them in and trust us with your repairs, polishing and plating, cleaning and resetting. The first polish and plating is done free of charge on all items purchased in-store, and you’re always welcome to pop in for a free wash-and-go (excluding polish and plating).

Stringing & Restringing

Coco Chanel once said “A woman needs ropes and ropes of pearls” and we tend to agree. In addition to pearls, we also string gemstones at our workshop.